Tuesday, February 17, 2015

Malta IAP ranks fourth best in Europe at 2014 ASQ Awards

Malta International Airport has been ranked the fourth best in Europe, according to the 2014 Airport Service Quality (ASQ) Awards. The airport obtained its best score ever, with an overall passenger satisfaction score of 4.22on a scale from one (poor) to five (excellent).

Despite a large increase in participating airports, Malta has ranked in the top five for five years running and this year’s overall performance exceeds results in previous years, even when placing first in 2010 and 2011.

This year saw more than 259 airports worldwide surveyed, 96 of which are European - an increase of 21 from last year. In total, there was an 81% increase of European airports participating between 2010 and last year. 

Of the top five European airports, only one other forms part of Malta International Airport's category of airports serving between two to five million passengers.

Malta IAP placed fourth after Keflavík (Iceland), Moscow-Sheremetyevo (Russia) and Porto (Portugal) and followed by Zurich (Switzerland). (Source: maltairport.com, 16-Feb-2015)