Tuesday, March 7, 2017

Malta IAP places third in the best airport by region (Europe) in 2016 ASQ Awards

Malta IAP has placed third in the Best Airport by Region (Europe) category in Airports Council International's 2016 Airport Service Quality (ASQ) Awards. Airports Council International (ACI) today announced the winners of its ASQ Awards, following the rating of 284 airports worldwide by passengers travelling through them during the course of 2016.

Malta IAP obtained its highest score to date in this survey, which measures passengers' overall satisfaction with their airport experience, including staff efficiency and courtesy, ease of way finding and airport facilities. This landed the airport in a prestigious third place from among eighty-four European peers welcoming over two million passengers annually. Sharing this spot with Malta IAP are Dublin (28 milllion pax/year), Porto (seven million pax/year) and Zurich (27 million pax/year) airports. (Source: maltairport.com, 6-Mar-2017)